Ché Orika
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NG · ₦ NGN
Ché Orika
We make pieces you'll want to keep. If something doesn't work, here's how to put it right.
If a piece doesn't fit or isn't what you hoped, you can choose a size exchange or store credit. Store credit lands in your Ché Orika account, never expires, and works on any future order. We don't refund to your original payment method when you change your mind.
If you've paid for an order and we can't fulfil it (for example, an item turns out to be unavailable after you've paid), we refund you in full, to your original payment method, automatically. You don't have to ask.
You have 7 days from the day your order arrives to start a return. International orders have 14 days from delivery to allow for shipping and customs time.
Anything that is:
Return shipping is your responsibility, for standard returns and for defect claims.
Once we've received and inspected your return, we process your store credit or dispatch your exchange within 7 to 14 business days. Total turnaround from the day your return reaches us: 7 to 15 business days.
If your order arrives damaged, defective, or isn't what you ordered, email hello@cheorika.com within 48 hours of delivery with a photo and your order number. We'll arrange a size exchange or store credit through the same flow as a standard return.
You can cancel an order within 24 hours of placing it. Email hello@cheorika.com with your order number. After 24 hours your order is locked in, and the standard return process applies once it arrives.
If you collected your order at our boutique (Danjuma Ejiaga Plaza, 3rd Avenue, Gwarimpa, Abuja), you have 2 days from pickup to bring it back for a size exchange or store credit. After 2 days, ship it back instead, within your 7-day window.
For anything else, hello@cheorika.com, for women who already know.